Our customers enjoy the security of our strong, no-questions-asked, 100% satisfaction money-back guarantee. If you find yourself dissatisfied with the product you’ve ordered, simply inform us, and we will take immediate steps to address your concerns.
In the unlikely event that your parcel is lost in transit, returned to the sender, or faces extended delays in customs, exceeding 14 days, rest assured that our 100% delivery guarantee and reshipment policy have you covered. We are committed to either providing a full refund or arranging a complimentary reshipment of your order, and there are no hidden conditions or requirements. Your satisfaction and peace of mind are our top priorities!
Delivery Assurance and Guaranteed Full Refunds
Reshipping and refund policy
Our 100% satisfaction guarantee always ensures your protection. We highly value your positive shopping experience with our e-pharmacy. Although the majority of deliveries proceed without any hitches, occasional unforeseen complications can arise during transit. If you encounter any issues with your order, please inform us immediately so that we can rectify the situation. You have the option to select either a full refund or a reshipment of your original order. Your satisfaction remains our top priority.
How do I request my free reshipment?
- Please check your tracking number on our tracking page to make sure your delivery is past due before taking the next step.
- Contact customer support and let us know your item has not arrived. We will follow up on your package, and if the postal service is unable to fix the non-delivery, we will send a reshipment to your address or send you a refund based on your preference.